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US Firm Coupa Opens Dublin Hub

Coupa Software is the latest US firm to join stateside behemoths like Facebook and Google in setting up a Dublin presence.

Coupa Software, which provides cloud applications for finance, has opened its European customer support hub in Dublin, after the EMEA markets proved to be the company's fastest-growing region so far in 2014.

The firm says that EMEA customers have already processed over €2bn in spend to date using the Coupa platform.

Coupa's Dublin centre will handle European requirements in cloud technology, such as data privacy and protection regulations. The centre also expands the time-zone coverage of Coupa's combined global customer support organisation.

A company with significant growth potential, Coupa secured $40m in venture capital funding in March to accelerate development and corporate expansion.

According to Rob Bernshteyn, chief executive of Coupa: “The Dublin team is a self-sufficient provider of local customer service and is a key element of our expanding global operations.”

Alex Kleiner, general manager of Coupa's EMEA operations, adds that Dublin is the ideal springboard for the company's expansion in EMEA. “The Silicon Docks in Dublin are a rival to other tech hubs around the world.

“Given Dublin's incredibly strong pool of engineering talent and its entrepreneurial spirit, it makes sense that so many Silicon Valley companies like ours are expanding or launching operations here.”

Coupa also announced it has named Kieran Brady of Coupa Dublin as the company's head of customer support worldwide.

“We are thrilled to have Kieran lead our globally integrated customer support function from our Dublin centre,” says Kleiner.

“These are the first of a number of initiatives in Coupa's global expansion that help us scale quickly to meet demand while ensuring the top-of-class customer support that has always set Coupa apart.” (September 2014)

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